How Leaders Build the Trust That Develops People and Drives Results
Most leaders are directing their people. They think they are developing them.
Most organizations are getting strong effort from their people. They are not getting their best work.
That gap lives in the daily interactions between leaders and the people they're responsible for. Development happens there. In how you respond to a mistake. In whether you coach someone through pressure or take the wheel. Those moments shape what people become under your watch.
In this talk, Cletus Coffey gives leaders The LIGHT Method, five daily behaviors built on the trust-development-results chain. Learn. Invest. Give. Heat. Trust. Each one is a Monday-morning practice. Each one directly changes what a team member becomes.
Every leader leaves with five behaviors they can put to work before the week is out.